Support
Need help with MathCraft? Start with the FAQs below or email us.
FAQs
How do I restore my Pro purchase?
Open the App → Settings → Restore Purchases. Make sure you’re signed in with the same Apple ID used to buy Pro.
What data do you collect?
None on our servers. Gameplay and analytics are processed on-device. See our Privacy Policy.
Which devices are supported?
iPhone and iPad running iOS/iPadOS 17 or newer.
What is included in the Pro upgrade?
Pro unlocks detailed analytics including activity heatmaps, performance trends, personal records, and insights—all processed on your device only. It's a one-time purchase with Family Sharing support.
Is the app safe for children?
Yes! MathCraft collects no personal data, requires no account, and has no social features. Parents should supervise in-app purchases. The app is rated 4+ and suitable for all ages.
How does difficulty adjustment work?
The app starts with easy questions and gradually increases difficulty based on your performance. The timer also adjusts—answering correctly gives you slightly less time for the next question, creating gentle adaptive pressure.
Can I use MathCraft offline?
Absolutely! MathCraft works completely offline. No internet connection is required for gameplay, analytics, or any features.
How do I get a refund?
For billing issues or refunds, use Apple's "Report a Problem" portal at reportaproblem.apple.com. All purchases are handled by Apple according to their refund policies.
Why doesn't the app have accounts or leaderboards?
MathCraft is designed to be completely private and offline. We believe math practice should be personal, stress-free, and without social comparison or data tracking.
How do I contact support?
Email us and we'll get back to you within 24 hours: support@crafterapps.com
Contact
Email: support@crafterapps.com
Tip: For billing issues or refunds, use Apple’s Report a Problem portal associated with your App Store purchase.